Client area
View services, invoices, payments, and account details.
Open client areaEXISTING CLIENTS / YOUR WORKSPACEYour account.
Your account.
A clear way in.
Continue to use your existing JIJ account. Billing and service management are handled through WHMCS; hosting tools are available through cPanel.
cPanel
Access your hosting control panel for website and email tools.
Open cPanelClient support
Sign in to contact JIJ about an existing service.
Get client supportThese links open the existing JIJ systems in a new tab. This preview does not collect your password, process a payment, or change your services.
A MORE COHESIVE CLIENT EXPERIENCESee where the
See where the
workspace is heading.
Review the design direction for a client area that feels like the rest of JIJ. Sample panels are separate from your real account.
The right login
for the right task.
Do cPanel and the client area use the same credentials?
They may use different credentials. Your billing account is managed in WHMCS, while cPanel is the hosting control panel. Use the relevant system’s account-recovery options if you need help.
Where do I pay an invoice?
Open the client area and sign into your existing account to review your invoices and available payment options.
Will the new website replace my account?
The redesign is intended to improve the experience around your existing services. This preview has no separate customer account database.
SERVICE VISIBILITY
View service statusCheck service access.
View current public endpoint checks and published service notices.
CONTINUING THE JIJ EXPERIENCESee the billing
See the billing
design direction.
Review the login and hosting catalog with the new JIJ identity.
MORE FROM YOUR JIJ ACCOUNTYour next project.
Your next project.
Your next step.
Sign in as the owner of your client account to access private applications, project requests and available formal quotes.
Quotes &
project requests.
Submit a brief, add scope details and follow JIJ’s review. Formal quotes appear after they are made available to your verified account; working drafts remain private.
Open project workspaceNonprofit
hosting applications.
Provide your organization’s registration details and supporting proof, follow the review and respond to questions. Applying does not place a paid order.
Open nonprofit applicationsA little guidance.
A clearer path.
New to the process? Read how project requests, planning estimates and formal quotes fit together before you start.
How project requests workAlready sent the public questionnaire? Ask JIJ to verify and link it to your account. Matching an email address alone never makes a public submission visible in a client account.
Your domain. Your details.
Review the registered owner and contact details for domains linked to your account. Keep each available contact role current and complete any verification requested by your registrar.
Review domain registrant details