Your website
Note the platform, current hosting provider, domain, and who maintains the site. Identify forms, checkout, booking tools, and external integrations.
Your domain & DNS
Identify the registrar and the service managing DNS. Website hosting, domain registration, and email can be with different providers.
Your business email
List the mailbox provider and addresses that need to keep working. Discuss whether message history needs to move, not just mailbox names.
Changing data
Tell us about live orders, bookings, customer accounts, or frequent content changes. These need a suitable transfer and cutover plan.
Access & responsibility
Establish who can authorize changes. Arrange any required access through an agreed secure method; do not put passwords into an ordinary inquiry.
Before cancellation
Do not cancel the old service until the migration and relevant checks are complete and the retirement point is agreed.